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The Stacked S-Curve Playbook for Sustained Growth with Tatiana Birgisson

Published

September 1, 2026

Growth isn't one curve, it's many. The best leaders launch the next channel before the current one peaks, because by the time the metrics soften, you're already late.

In this episode of Growth Talks, Tatiana Birgisson, COO at Serval—the AI-native enterprise service management platform—joins host Krystina Rubino to unpack the mental models that carried her from founding a beverage company out of her dorm room, to scaling go-to-market at Rippling, to building an entire function from scratch in a category that barely exists yet. Tatiana breaks down her "stacked S-curves" framework for sustaining growth, explains why executional excellence has to come before you diagnose a fading channel, and shares how Serval discovered it had less than 1% visibility in LLM search—and exactly what the team did about it.

🗝️ Key Takeaways

  • Growth isn't one curve, it's many. The best growth leaders stack S-curves, launching the next channel before the current one peaks. Wait for the metrics to soften and you've already fallen behind.
  • Executional excellence comes before diagnosis. You can't tell whether a channel is genuinely maturing until you've ruled out the possibility that you're just running it poorly.
  • LLM visibility is the new SEO. Serval found it had under 1% visibility for its core terms in AI search tools and treated it as a wake-up call, not a footnote.
  • Management is changing. Fewer standing meetings, fewer layers, more "super ICs." The best managers still do the hardest work themselves instead of just coordinating it.
  • Judgment beats hours. In an AI-native world, the edge goes to whoever can spot the highest-priority problem and apply exceptional taste, a skill Tatiana sees in many parents.

⏰ Timestamps

00:00 Introduction with Krystina Rubino
01:25 From Founder to Operator: Lessons from Mati Energy
06:58 Building Rippling's Cross-Sell Function from Scratch
14:54 The Stacked S-Curve Model, Explained
17:41 Knowing When a Channel Is Really Peaking
20:37 Defending New Bets to a Skeptical CFO
22:50 Why Serval Bet on LLM Search Over Google
30:22 The A/B Test
37:24 Unlearning "Professional Management"
44:42 GTM Strategy that Cuts Through the AI Noise
46:49 Why Parents Make Great Operators in the AI Era
55:09 Tatiana's Favorite Growth Non-Hack

🔗 Mentioned in this episode

Serval: https://www.getserval.com/
Rippling: https://www.rippling.com/
Mati Energy: https://noblbeverages.com/products/mati-energy/

We'll be dropping episodes every other week. Want to follow along and listen to new episodes when they're released? Subscribe to Growth Talks on YouTube or wherever you get your podcasts.

FAQ

What are stacked S-curves, and how can they sustain growth?

Stacked S-curves describe how companies sustain growth by developing the next product or channel before the current one matures. Tatiana Birgisson explains that an initial growth engine will eventually level off, so teams need another one reaching product-market fit and accelerating before that slowdown becomes a business problem. The same principle applies to marketing: adding and improving channels over time can extend a growth curve or make it steeper. Rather than relying on one durable tactic, the goal is to build several engines at different stages of development, each capable of contributing as another reaches diminishing returns.

How can marketers tell whether a growth channel is truly reaching diminishing returns?

First, confirm that the channel is being run well. Birgisson cautions that weak performance may reflect poor execution rather than a mature channel: teams should inspect targeting, creative, historical performance, audience-message fit, and the conversion path before declaring a channel exhausted. Once execution is strong, softening input metrics can be meaningful warning signs. For paid social, that might mean rising CPMs, declining engagement, limited remaining audience, or an inability to add budget without overexposing the same people. By the time those signals are obvious, the next growth curve may already be overdue.

How should teams invest in a new growth channel without underfunding the test?

A new channel needs enough investment to produce a real signal. Birgisson’s example is out-of-home advertising: buying a single billboard and then judging the entire channel on its results is unlikely to be informative because the investment is too small to affect meaningful metrics. Teams should choose experiments carefully, then resource them at a level that gives the approach a genuine chance to work. Small, fractional tests can help establish whether inputs affect outcomes, but a company may need to increase budget, staffing, or specialist support once it sees evidence of traction. A limited experimental budget can protect downside, but it should not make every test too small to learn from.

How did Serval test and scale its LLM-search visibility strategy?

Serval began by determining whether it had a visibility problem. After measuring its presence for relevant terms in LLM search, the team found it was below 1%. Birgisson then assigned a product marketer and a growth marketer to run focused experiments, treating the work as a small “five percent hustle.” When visibility rose to 4% and then 6%, the team had evidence that the right inputs could move the outcome. Serval expanded the investment by bringing in a specialist agency and hiring for dedicated ownership. The broader lesson is to establish a baseline, test whether the metric is responsive, and then scale resources when the experiment earns confidence.

How can an AI company build trust with skeptical enterprise buyers?

Trust comes from showing credible, observable customer value—not simply adding AI to the message. Birgisson notes that enterprise buyers are surrounded by AI claims and may be especially skeptical when they understand the technology well. Her approach is to demonstrate the product in action and let authentic customer stories, testimonials, and case studies carry the proof. For Serval, that included making customer storytelling an early marketing priority. Strong positioning also depends on a product that delivers materially better results; messaging can make the value easier to understand, but it cannot substitute for it. Companies must keep innovating because competitors can copy visible elements of their go-to-market approach.

Episode Transcript

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